Important Notice

Important Notice

Dear Friends,

Every once in a while there is a perfect storm of circumstances that require small business owners to make sudden changes in their operations. This is the nature of being in business. It’s certainly not the best part about it, but we learn to take these things in stride.

A few months ago one of our team members hurt herself in an off-job accident and is unable to return to work during this busy time.

Today, we learned that an incoming team member - a college student who we hired to replace aforementioned team member during this busy season - has tested positive for COVID-19. 

Today we also learned that another team member has come into close contact with a COVID-19 positive person. Per Maine CDC recommendations for their particular situation, they will quarantine for 10 days.

Given these factors, starting tomorrow, Thursday 12/9, we will close our retail store located at 869 Main St. in Westbrook until further notice. Additionally, we will no longer take any orders at all until further notice.

The foundation of our business is built on the commitment to our customers to provide fresh, delicious, and exquisitely presented chocolates. We’ve made the very difficult decision to shut down our retail operations temporarily so that we are able to meet this commitment to our customers who have already placed orders. 

Please remember our retail partners at this time. There are many locations through-out Maine and New England that sell our chocolates! We are working hard to compile a current list of these retailers and I will post it on the website and on our social media outlets ASAP. 

And again, thank you thank you thank you for your continued support, feedback, and understanding. We look forward to serving you again soon.

Sincerely, 

Kate, Steve, Sydney, Marc, & Ryann

21 comments

I am so sorry you are experiencing the “perfect storm” of unfortunate circumstances. I feel grateful, and a little guilty, that I got my holiday orders which I placed early (for me). All of my gift recipients were THRILLED with your wonderful chocolates and the presentation. Thank you for your delicious chocolates, the great selection and the top-notch customer service. Wishing you the best for 2022!

Kathleen Gurren

Kindly send a list of retailers in Maine and NH that carry your divine chocolates. Wishing you & your staff a safe journey as we all navigate this path forward.
Marguerite

Marguerite

Time for gift cards!

Mat Hastings

Happily, I placed my Christmas order early, and all is well for us. I am so sorry that you are experiencing this hardship. Thank you for your wonderful customer service and integrity during this difficult time. I hope you all stay safe and healthy and quickly get up and running again. Best Wishes for a wonderful year in 2022!

Susan Mueller

If I have already made online orders last week and one earlier this week, will those still be processed and sent? Sending good vibes to help you get through this rough patch. Love your products!

Andrea McBride

Leave a comment

Please note, comments need to be approved before they are published.