Your chocolates look exactly like Black Dinah Chocolatiers chocolates. Why?
In September of 2020, we changed our company name from Black Dinah Chocolatiers to Ragged Coast Chocolates. You can read more about that HERE.
What should I know about the ingredients you use and how you use them?
All of our ingredients are clean, wholesome and of fine quality. Most of them are organic or grown without pesticides and produced without chemicals. We use a large variety of herbs, spices, grains and seeds. We use all sorts of nuts, including peanuts and peanut products, in our kitchen and in some of our confections; and we make these products on the same equipment we use to make our products without nuts. We produce both our milk and dark chocolate products on the same equipment and bake with wheat flour in the same kitchen where we produce our chocolate. The single-origin chocolate that we begin with contains soy lecithin, an emulsifier. If you have severe allergies to soy, wheat, milk or nuts, we ask you to consider these facts as you decide whether or not to enjoy our confections. Ragged Coast Chocolates is committed to the use of real ingredients to make real food.
Are any of your confections gluten-free?
Most of the products we offer online do not contain gluten (please see above disclaimer). It might be easier for us to list the products that DO contain gluten, so you know to steer clear. They are:
- The Baker's Special Care Package (contains a bag of organic wheat flour)
- Greetings from Maine Care Package - AUGUST (contains graham crackers made with wheat flour)
Are any of your confections vegan or dairy-free?
We have a growing line of vegan confections. When it comes to vegan products, our philosophy - as with everything else we make - is to use only real things to make delicious treats. So you won't find weird ingredients or fake anything in our vegan confections. Just real fruits, nuts, sweeteners, and quality fats. You can check out our entire line of vegan and dairy-free chocolates HERE.
Which of your chocolates contain nuts?
- Sea Turtle Sea Salt Caramel (cashews, Brazil nuts)
- Hazelnut Latte Truffle (hazelnuts)
- Northern Apple Truffle (pecans)
- Ancho Chile Bark (pecans)
- Coffee Peanut Bark (peanuts)
- Almond & Maine Sea Salt Bark (almonds)
- Honeyed Hazelnut Bark (hazelnuts)
- Peanut Butter Peepers (peanuts)
- Almond-Date Hedgehogs (almonds)
- Beer & Pretzel Truffle (peanuts)
- Cocktail Nut Brittle (peanuts, cashews, pecans)
- Spiced Pumpkin Seed Brittle (pumpkin seeds)
- Hazelnut - Frangelico Brittle (hazelnuts)
Which of your chocolates contain alcohol?
- 0-20 Degrees Latitude Truffle (coffee liqueur)
- The Eastside Flamingo (rum)
- Gonne Maude (whiskey)
- Hazelnut Latte (coffee liqueur)
- Downeast Sea Breeze (vodka)
- Northern Apple (vanilla extract)
- New England Pie Pumpkin (vanilla extract)
- Rye Whiskey Caramels (rye)
- Spiced Pumpkin Seed Brittle (vanilla extract)
- Hazelnut-Frangelico Brittle (hazelnut liqueur, vanilla extract)
- Beer & Pretzel Truffles (beer)
- Red Red Wine Truffles (brandy fortified red wine)
How should I store my chocolates?
Our gourmet chocolate truffles are made with fresh, real ingredients, and are perishable. For this reason (if you really need a reason), we recommend that you enjoy them as soon as possible. However, they will keep for 3 weeks at room temperature. We do not recommend that you refrigerate them. Do, however, keep them out of the sunlight and away from direct heat sources.
For your convenience, the (cool) room temperature shelf life of our products are as follows:
Truffles: Three weeks
Caramels, Frogs on a Log: Two months
Frogletiers: Nine months
Bark: Nine months
Drinking Chocolate Mix: Nine months
I really want to stock up for the revolution. Can I freeze my chocolates?
If you would like to store your Ragged Coast Chocolates for longer than their suggested shelf life, for any reason, please follow these instructions:
Wrap the box tightly in a double layer of plastic wrap, or place in zippered plastic freezer bag with an airtight seal, and remove all the air from the bag. Place them in the freezer. When you are ready to enjoy your chocolates, remove from the freezer, and allow chocolates to come to room temperature (we recommend 24 hours) before removing them from their airtight wrapping.
What's your kitchen like? Can I visit?
We began our small company where many small businesses begin— with just the two of us working from our home. As our company grew and expanded, we invited our new employees to share our space. We all worked long hours, and we often shared our meals together as well. We bought a few pieces of new equipment, expanded our tiny café onto an outdoor deck, and soon our entire house was part of our growing company, and we were—literally—living inside a chocolate factory.
While that may seem like a fantasy for a lot of people, it certainly put a cramp in our private life. So, after our fledgling company was featured in several publications with national reach, which resulted in another record-breaking holiday season in 2010, we decided to build a solar-powered commercial kitchen in our island barn.
That was 10 years ago now, and our kitchen has leap-frogged along with our growth. After 4 years in our barn kitchen on Isle au Haut we finally decided it was time to move the business to the mainland.
In 2015, we moved into our spacious, state-of-the-art manufactory in Westbrook, Maine, just west of Portland. Here, with the help of a few pieces of specialized equipment, we continue to make our award-winning recipes by hand.
My order was delivered, but when I opened it up, the chocolates were melted. Will you replace them or give me a refund?
We take great care to ensure that our product arrives at your doorstep looking like it did when it left ours. If for any reason your order does not arrive in satisfactory condition, please contact us within 24 hours of receipt of the product. With your proof of purchase we are happy to resend the order or give you a full refund.